Privacy Policy

Last Updated: May 1, 2026

1. Who We Are

AI Voice Magic (a DBA of Audax Group LLC) provides AI-powered business automation services, including AI voice agents, marketing automation, business systems, and consulting. Our principal place of business is in St. Petersburg, Florida, USA.

Contact: [email protected] | (424) 372-8555 | aivoicemagic.com

2. Information We Collect

We collect information you provide directly to us, including:

• Name, email address, phone number, and business information submitted through forms, surveys, or booking calendars
• Information shared during discovery calls or client onboarding
• Payment and billing information (processed securely through third-party processors)
• Communications you send to us by email, phone, or text message

We also collect information automatically when you visit our website, including:

• IP address, browser type, device type, and operating system
• Pages visited, time spent, and referring URLs
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and fulfill your requests
• Provide, maintain, and improve our services
• Send you service communications, updates, and administrative messages
• Send you marketing communications about AI advancements and exclusive offers (with your consent)
• Analyze how our website and services are used to improve performance
• Comply with legal obligations
• Protect against fraud, abuse, and unauthorized access

4. Text Message / SMS Communications (A2P)

If you provide your phone number and consent to receive text messages, we may send you SMS communications regarding AI advancements, exclusive offers, and information related to our services.

Message frequency varies. Standard message and data rates may apply. You can opt out at any time by replying STOP to any message. For help, reply HELP or contact us at [email protected].

We do not sell your phone number or share it with third parties for their marketing purposes.

5. Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information with:

• Service providers who assist in operating our website and delivering our services (e.g., CRM platforms, email providers, payment processors) — subject to confidentiality agreements
• Legal authorities when required by law, court order, or to protect the rights, property, or safety of AI Voice Magic, our clients, or the public
• Business successors in the event of a merger, acquisition, or sale of all or part of our business

6. Cookies and Tracking

Our website uses cookies and similar technologies to enhance your experience, analyze traffic, and support marketing efforts. You can control cookies through your browser settings. Disabling cookies may affect some functionality of the site.

We may use third-party analytics tools (such as Google Analytics) that collect anonymized data about site usage. These tools are governed by their respective privacy policies.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements. When data is no longer needed, we securely delete or anonymize it.

8. Your Rights

Depending on your location, you may have rights regarding your personal information, including:

• The right to access the information we hold about you
• The right to correct inaccurate information
• The right to request deletion of your information
• The right to opt out of marketing communications at any time
• The right to data portability (where applicable)

To exercise any of these rights, contact us at [email protected].

9. Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no transmission over the internet or electronic storage method is 100% secure.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

12. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt out of the sale of personal information. We do not sell personal information. To submit a CCPA request, contact us at [email protected].

13. Changes to This Policy

We may update this Privacy Policy periodically. When we do, we will revise the "Last Updated" date at the top. Continued use of our website or services after any changes constitutes acceptance of the updated policy.

14. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

AI Voice Magic (a DBA of Audax Group LLC)
Email: [email protected]
Phone: (424) 372-8555
Website: aivoicemagic.com